Ben Dickson
National Operations Manager

As the National Operations Manager of Roadside Services and Solutions, Ben Dickson has been instrumental in shaping the company's strategic vision and driving its operational success. With almost 30 years of experience in the road services industry, Ben possesses a deep understanding of all facets of the business, from hands-on operations to high-level strategic client management. His leadership and expertise have played a pivotal role in the company’s growth and its strong national reputation.
Ben’s industry knowledge, technical skills, and unwavering commitment to excellence instil confidence in clients regarding the quality and reliability of the company’s services. His leadership has been key to executing major projects, including the successful bollard installation in Adelaide’s Rundle Mall, significant infrastructure upgrades, and the implementation of the company’s ISO Quantity System.
Key Achievements
- Successfully led the bollard installation project in Adelaide’s Rundle Mall and various major infrastructure upgrades, enhancing public safety.
- Played a crucial role in establishing long-term partnerships with key industry stakeholders.
- Actively promotes community engagement through sponsorships, fundraising, and local partnerships.
Beyond his professional achievements, Ben is passionate about community involvement. He dedicates time to volunteering as a junior sports coach, mentoring young athletes, and fostering teamwork and resilience. His leadership extends beyond the workplace, showcasing his dedication to both the industry and the wider community.
Roles & Responsibilities
As the National Operations Manager, Ben collaborates closely with the CEO to drive the company’s strategic direction and operational excellence. His key responsibilities include:
- Supporting the CEO in establishing and achieving short- and long-term business goals.
- Overseeing strategic planning and execution to ensure seamless, on-time project delivery.
- Strengthening relationships with industry leaders, government agencies, and key business partners.
- Ensuring compliance with all federal, state, and local regulations, with a strong focus on safety and environmental responsibility.
- Leading and motivating teams across business development, manufacturing, civil works, line marking, and corporate services.
- Driving continuous improvement through innovation in technology, systems, and equipment.
- Standardising operations and optimising processes to enhance efficiency and client satisfaction.
Ben’s leadership, expertise, and dedication continue to solidify Roadside Services and Solutions' position as an industry leader. He remains committed to fostering innovation, excellence, and community engagement, ensuring the company’s sustained growth and success.